Public servant ‘scared’ to retire due to problems with Phoenix pay system

The Canadian Press: MacDougall was working in a role that was reclassified, meaning she wasn’t getting paid as much as she should have been. In 2019, she eventually received retroactive pay but is now being told that information was incorrectly inputted into the Phoenix system and that she owes the government money.

“The whole thing is just so crazy,” said MacDougall, who is fighting the decision. She said her case is still in processing but that under the Crown Liability and Proceedings Act, the federal government has a six-year window to recover a debt.

“It’s giving me anxiety, it’s giving my husband anxiety and it’s affecting my ability to confidently retire.”…

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